Free Download Emily Yellin, "Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives"
English | 2010 | pages: 320 | ISBN: 1416546901, 1416546898 | EPUB | 0,3 mb
Journalist Emily Yellin pens a lively narrative exploring the very human stories...
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English | 2014 | pages: 451 | ISBN: 1285063589 | PDF | 7,5 mb
The Fourth Edition of A GUIDE TO CUSTOMER SERVICE SKILLS FOR THE SERVICE DESK PROFESSIONAL explores the changing role of the service...
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by Nadav Goldschmidt
English | 2024 | ISBN: 9811279497 | 283 pages | True PDF | 13.86 MB
The success of private sector companies as well as public sector organizations is positively correlated with...
Free Download Ultimate Salesforce Data Cloud for Customer Experience: Explore, Implement, and Elevate B2C Experiences Through Customer Data Innovations Using Salesforce Data Cloud (English Edition)
by Mukherjee, Gourab;
English | 2024 | ISBN: 9388590996 | 265 pages | True/Retail EPUB | 10.92...
Free Download The Swipe-Right Customer Experience: How to Attract, Engage, and Keep Customers in the Digital-First World by Sanna Eskelinen, Belinda Gerdt
English | November 15, 2022 | ISBN: 1400232309 | 240 pages | PDF | 3.71 Mb
The global COVID-19 pandemic forced everybody to rethink how they...
Free Download Roderick J. Brodie, "Customer Engagement: Contemporary issues and challenges"
English | ISBN: 1138847380 | 2015 | 296 pages | PDF | 1444 KB
How customers and consumer behavior have been changing due to technology and other forces is of prime interest. This book addresses the...
Free Download The Customer Obsessed Company: Why Customer Success Is Becoming the Only Competitive Advantage By Nick Mehta
2020 | 256 Pages | ISBN: 1119572738 | EPUB | 11 MB
If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in...
Bendle N The Customer Asset Understanding and Managing its Value 2023 PDF | 1.26 MB
N/A | 196 Pages
Title: The Customer Asset: Understanding and Managing its Value
Author: Neil Bendle & Shane Wang
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Free Download Ultimate Salesforce Data Cloud for Customer Experience:
Explore, Implement, and Elevate B2C Experiences Through Customer Data Innovations Using Salesforce Data Cloud
English | 2024 | ISBN: 9388590996 | 356 Pages | PDF EPUB (True) | 13 MB
Survival in today's business landscape...
Free Download Customer-Equity-Management in einem dynamischen Wettbewerbsumfeld: Konzeption und Anwendung eines Customer-Equity-Wettbewerbsmodells By Alexander Breusch (auth.)
2009 | 422 Pages | ISBN: 3834912956 | PDF | 2 MB
Vor dem Hintergrund einer zunehmenden Wertorientierung in der...
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2008 | 383 Pages | ISBN: 3834908835 | PDF | 8 MB
Das Management der Kundenbeziehungen stellt heute eine wesentliche Herausforderung im Marketing dar. In Wissenschaft und Praxis...
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by Yves Caseau
English | 2022 | ISBN: 1032225025 | 226 Pages | True ePUB | 3.2 MB
The Lean Approach to Digital Transformation: From Customer to Code and From Code to Customer is organized...
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by Chip R. Bell
English | 2020 | ISBN: 0369347773 | 241 Pages | True PDF | 6.16 MB
Chip Bell's unique perspective, lively illustrations, and practical advice result in one...
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English | October 9, 2023 | ISBN: 126482551X | 240 pages | PDF | 3.00 Mb
Customer service done right is one of today's most powerful competitive advantages...
Free Download Customer Insights: Wissen wie der Kunde tickt: Mehr Erfolg durch Markt-Wirkungsmodelle By Hans-Christian Riekhof (auth.), Hans-Christian Riekhof (eds.)
2010 | 196 Pages | ISBN: 3834917508 | PDF | 3 MB
Marktforscher erheben seit Jahrzehnten Marktdaten und Kundeninformationen...